Jak Prints Emailed Me.

Written by evan on June 4, 2008 at 6:25 PM

Evan,

First I would like to apologize for my demeanor earlier. I had already made up my mind on the course of action I would take before even speaking to you. This was an judgement error on my part. I failed to assess the situation from a customers viewpoint and was more concerned with policy and protocol. As soon as we hung up the phone I knew I had made the wrong decision.

In order to try and make things "right" I have upgraded your shipping priority, these will arrive on 6/6 as you requested.

I fully understand if you no longer wish to do business with Jakprints again. If you do decide to place a future order I would like to extend a future order discount of $125. Just shoot me an email if and when you place that order and I will take care of the discount.

Thanks

Josh Arnold

2 comments

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2 Responses to "Jak Prints Emailed Me."

Comment by The Haver Family
June 4, 2008 at 8:17 PM #  

Glad to see he rethought his actions

Anonymous
June 4, 2008 at 10:11 PM #  

the internet has changed everything....thank you Al gore. lol

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